– Reichenstein Castle
FAQ
Frequently Asked Questions
Do you have any questions? If this is a question that has been asked before, you’ll likely find the answer here. If your question is more specific or complex, please don’t hesitate to contact us directly.
General
Why isn't there any staff here?
We want to prove that the hospitality industry can do things differently. When you travel, you check in at the airport using your smartphone, you
Navigate through the city using your smartphone, book a car-sharing vehicle with your smartphone, and you can’t do without it on Airbnb either.
The hospitality industry is the only sector where digital technology has not yet fully taken hold.
There's no question about it: Our accommodation requires a little effort on your part, but it's a breeze.
How does digital check-in work?
Since we don't have any staff on site, please check in yourself.
Don't worry: It's really easy, and we've tested every detail.
Via smartphone: To do this, you must check in online before your arrival. You will receive a link to the check-in page in your
Booking confirmation and in the email we send you before your arrival. Please fill in all the information and you will receive
You'll automatically receive an email on the day of your arrival with a link to your digital room key. All you have to do is connect to our Wi-Fi at the front door, tap the corresponding button on your smartphone, and you're in!
If something does happen to go wrong, you can always reach us at Reichenstein Castle.
Where can I have breakfast?
At the Puricelli Restaurant at Reichenstein Castle between 7:30 and 10:00 a.m. The breakfast price is already included in your room rate
included.
At the Ross Family Apartment Large, we have deliberately chosen not to include the breakfast charge in the room rate in order to
To give you the greatest possible flexibility if you have a larger family or are staying for several days.
Where is the nearest...?
train station
Trechtingshausen Station is about a 2-minute walk away.
Airport
You can reach Frankfurt Airport in about 60 minutes. Trains run there from the Trechtingshausen station. By taxi
If the roads are clear, we would allow 45 minutes.
ATM
The nearest ATM is about a 10-minute drive away at the Deutsche Bank or Sparkasse in
Bingen.
Where can I park?
There is free parking right next to the hotel.
A 3-minute walk away, there is a parking lane below Reichenstein Castle that can be used free of charge.
How often is my room cleaned?
We have found that cleaning every other day is perfectly sufficient. So, for example, if you’re staying for three nights, we’ll clean your room again after the second night and provide you with a fresh set of towels if you’d like.
When does the Winzerstube open?
According to the current plan, the Winzerstube is scheduled to open its doors in December 2026. We’ll keep you updated.
How many people can the Winzerstube accommodate for parties and events?
The Winzerstube can accommodate up to 60 people. This depends on the type of event. Please contact us for more information.
What can I expect during regular business hours at the Winzerstube?
The Winzerstube is meant to be a place for good conversation and socializing. Delicious drinks, hearty food, and great conversations—that’s our vision for this wonderful spot.
Is breakfast included in the room rate?
Our castle breakfast is included in the standard rate.
What are the names of the rooms at the Ross & Rose Winery?
The main areas are: the winegrower's lounge, the courtyard, the wine cellar, the club room, and the garden.
Where is the Winzerstube located in the building?
The Winzerstube is located in the ROSE area and serves as the central gathering place of the hotel.
Accommodations
How does digital check-in work?
Since we don't have any staff on site, please check in yourself.
Don't worry: It's really easy, and we've tested every detail.
Via smartphone: To do this, you must check in online before your arrival. You will receive a link to the check-in page in your
Booking confirmation and in the email we send you before your arrival. Please fill in all the information and you will receive
You'll automatically receive an email on the day of your arrival with a link to your digital room key. All you have to do is connect to our Wi-Fi at the front door, tap the corresponding button on your smartphone, and you're in!
If something does happen to go wrong, you can always reach us at Reichenstein Castle.
Where can I have breakfast?
At the Puricelli Restaurant at Reichenstein Castle between 7:30 and 10:00 a.m. The breakfast price is already included in your room rate
included.
At the Ross Family Apartment Large, we have deliberately chosen not to include the breakfast charge in the room rate in order to
To give you the greatest possible flexibility if you have a larger family or are staying for several days.
Where can I park?
There is free parking right next to the hotel.
A 3-minute walk away, there is a parking lane below Reichenstein Castle that can be used free of charge.
How often is my room cleaned?
We have found that cleaning every other day is perfectly sufficient. So, for example, if you’re staying for three nights, we’ll clean your room again after the second night and provide you with a fresh set of towels if you’d like.
Is breakfast included in the room rate?
Our castle breakfast is included in the standard rate.
How many rooms are there at Winzerhof Ross & Rose?
The Ross & Rose Winery offers a total of 20 double rooms. Some of these can also be used as vacation apartments or family rooms.
How is the accommodation plan structured?
Ross & Rose is an independent winery, but works closely with Burg Reichenstein. Accommodations, breakfast, and dining are thoughtfully integrated.
Conferences & Seminars
Is it possible to combine a conference with an experiential activity?
a, such as wine tastings in the wine cellar, a visit to the castle, or a group dinner.
Is there any help available with the planning?
Yes, the team at Reichenstein Castle is assisting with the planning and implementation
Which rooms are suitable for parties?
Wine tavern, courtyard, wine cellar, club room, and garden—depending on the group size and occasion.
How many people can fit in each room?
Winzerstube: approx. 40–50 people
Courtyard: approx. 50 people
Garden: approx. 50–100 people
Wine cellar: approx. 14 people
Club room: approx. 14 people
Can you rent rooms exclusively?
Yes, all areas can be reserved for exclusive use, depending on the occasion and availability.
What meeting rooms are available at Ross & Rose?
There is a seminar room (Winzerstube), a club room, and a wine cellar for special events.
Can the wine cellar also be used for meetings?
Yes, for exclusive meetings, creative sessions, or a special atmosphere for discussions.
Winemaker's Tavern
When does the Winzerstube open?
According to the current plan, the Winzerstube is scheduled to open its doors in December 2026. We’ll keep you updated.
How many people can the Winzerstube accommodate for parties and events?
The Winzerstube can accommodate up to 60 people. This depends on the type of event. Please contact us for more information.
What can I expect during regular business hours at the Winzerstube?
The Winzerstube is meant to be a place for good conversation and socializing. Delicious drinks, hearty food, and great conversations—that’s our vision for this wonderful spot.
What can I expect at the Winzerstube?
A modern wine bar serving regional, down-to-earth cuisine and a selection of wines.
What kind of cuisine is served?
Fresh, seasonal dishes from the region—simple, authentic, and high-quality.
What kinds of wine are there?
Primarily wines from the Middle Rhine and neighboring regions, complemented by our own house label.
Can I come with a group?
Yes, groups of 20 or more are welcome at any time upon request.
What is the ROSE courtyard?
A romantic outdoor area for dining, wine, and social evenings—especially in the summer—adjacent to the Winzerstube.
Which rooms are suitable for parties?
Wine tavern, courtyard, wine cellar, club room, and garden—depending on the group size and occasion.
How many people can fit in each room?
Winzerstube: approx. 40–50 people
Courtyard: approx. 50 people
Garden: approx. 50–100 people
Wine cellar: approx. 14 people
Club room: approx. 14 people
Where is the Winzerstube located in the building?
The Winzerstube is located in the ROSE area and serves as the central gathering place of the hotel.